About Us

Infrastructure

The Infocache team includes highly-qualified and experienced managers in New York that serve as the single point of contact for clients, supported by skilled, diligent and trained project management, technical and quality assurance staff in India.

We ensure premium service, quality and responsiveness.

Our facilities have strict measures in place to ensure a high level of security in handling client documents and information. Our networks are secure and protected at the highest industry standards. The offshore facility has incremental security on the production floor.

Our India operation features a state-of-the-art infrastructure:
  • 24/7 connectivity
  • Dedicated fast data lines
  • 150 operators
  • Software development team for customized solutions
  • Well-lit, air-conditioned facility
  • Swipe-card access for all employees
  • Server room access only to authorized personnel
  • Infocache retains off-site computer backup and disaster recovery
  • Employees are not allowed to have bags, paper, pencils or cell phones at or near workstations on production floor.
Six months after completion of a project all data is deleted and destroyed unless otherwise instructed by the client.