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Security Statement

Security Measures
Infocache has strict measures in place to ensure a high level of security in handling client documents and information. Our networks are secure and protected at highest industry standards. The offshore facility has incremental security on the production floor.

Physical Security

  • Every employee signs a stringent Confidentiality Agreement.
  • Police verification/Notification of all offshore facility employees.
  • Employees are not allowed to have bags, paper, pencils or cell phones at or near workstations on production floor.
  • 24 Hr Physical security at the offshore premises with visitor areas clearly defined (separated area, independent of keying and QC areas) and log-in of visitors.
  • Swipe cards for employees with CC TV to ensure safety.

Desktop Security

  • Absolutely no communication devices are allowed in the working environment.
  • Infocache’s uses only terminals to access data and cannot save, download or print.
  • Authorized personnel must logon before working on client’s information.
  • All activity is closely monitored and recorded.
  • Client information is always saved securely to servers.

Network Security

  • Access to servers is restricted both physically and across the network. Only authorized personnel allowed with Smartcard ID and password authentication.
  • Infocache retains off-site computer backup and disaster recovery. Twice a day back up on HP DAT drives. Daily back up on COMPAQ DLT in New York Facility.
  • Passwords and Multi-Firewalls set-up for Internet and Intranet. Firewalls in place for the safe and secure transfer of data-both from clients to us and between our locations. Data can be encrypted prior to transmission.
  • Our FTP servers are configured to require 128 - bit SSL encryption on all connections. It provides full logging of all FTP activity.
  • Dedicated T-1 lines for secure hi-speed data transfer.
  • Six months after completion of a project all data is deleted and destroyed unless otherwise instructed by client.
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